The Hôtel des Lys is concerned about the protection of your personal data. It is committed to ensuring the best level of protection for your personal data collected, in accordance with the European and French regulations which apply to it.
For any information on the protection of personal data, you can also consult the website of the National Data Protection Commission: https://www.cnil.fr/.
The data controller is Mr Laurent YANG.
The address of our website is: https://www.hoteldeslys-versailles.co.uk.
Our head office is located at 16, rue Richaud - 78000 Versailles.
Please do not hesitate to send us your data protection questions to the following address: firstname.lastname@example.org.
The compulsory or optional nature of the data is indicated to you during the collection by an asterisk. Some data is collected automatically due to your actions on the site.
Personal data means data that identifies you as a natural person. We may need to process the following types of personal data about you:
• Your contact details including your name, email address and telephone number that we receive through our contact forms and newsletter subscription forms,
• We receive information from your computer and browser which may include your IP number, the type of browser you use, your location, as well as information about how you interact with our services (the page you are visiting or the button you click).
Use of personal data collected
Any information we collect from you can be used to:
• Develop and improve your user experience as a current or potential customer of the Hôtel des Lys Versailles.
• Provide personalized advertising content,
• Improve our website,
• Contact you by e-mail.
Disclosure to third parties
Your personal information as an individual is not sold, exchanged or transferred to third parties who may use this data for direct marketing purposes. Your personal information as a current or potential customer may be shared with trusted third parties who help us operate our website or conduct our business, as long as those parties agree to keep this information confidential.
Protection of information
We use an SSL certificate to encrypt and protect sensitive information transmitted online. Your offline personal information is kept in a secure environment. Only our service providers (for example, our accountant) have access to personally identifiable information.
We use the email address you provide to send us information (emailing). An unsubscribe link is located at the bottom of each email, so you can unsubscribe to stop receiving our email,
You can manage your personal data and express your choices at any time by managing your cookies (from your browser). You can exercise your rights (access, rectification, deletion, opposition, limitation and portability if necessary) and define the fate of your personal data "post mortem" by contacting the Data Protection Officer of the Hôtel des Lys at l email@example.com or by post to the following address: Hôtel des Lys, 16, rue Richaud, 78000 Versailles.
You also have the right to lodge a complaint with the National Commission for Data Protection (CNIL), in particular on its website https://www.cnil.fr/.
After entering customer service and failing a satisfactory response within 1 month, the customer can contact the Mediator of Tourism and Travel, whose contact details and referral methods are available on his site: www.mtv.travel.