The Hôtel des Lys is concerned about the protection of your personal data. It is committed to ensuring the best level of protection for your personal data collected, in accordance with the European and French regulations which apply to it.


For any information on the protection of personal data, you can also consult the website of the National Data Protection Commission:

The data controller is Mr Laurent YANG.

Privacy Policy
We protect your privacy and your data. This privacy policy may be modified or supplemented at any time by the Hôtel des Lys in order to comply with any future legislative, regulatory, jurisprudential or technological developments. The date of its update will be clearly identified at the bottom of this policy.

The address of our website is:

Our head office is located at 16, rue Richaud - 78000 Versailles.

Please do not hesitate to send us your data protection questions to the following address:

The compulsory or optional nature of the data is indicated to you during the collection by an asterisk. Some data is collected automatically due to your actions on the site.

Information gathering
Personal data means data that identifies you as a natural person. We may need to process the following types of personal data about you:

• Your contact details including your name, email address and telephone number that we receive through our contact forms and newsletter subscription forms,

• We receive information from your computer and browser which may include your IP number, the type of browser you use, your location, as well as information about how you interact with our services (the page you are visiting or the button you click).

Use of personal data collected
Any information we collect from you can be used to:
• Develop and improve your user experience as a current or potential customer of the Hôtel des Lys Versailles.
• Provide personalized advertising content,
• Improve our website,
• Contact you by e-mail.

Disclosure to third parties
Your personal information as an individual is not sold, exchanged or transferred to third parties who may use this data for direct marketing purposes. Your personal information as a current or potential customer may be shared with trusted third parties who help us operate our website or conduct our business, as long as those parties agree to keep this information confidential.

Protection of information
We use an SSL certificate to encrypt and protect sensitive information transmitted online. Your offline personal information is kept in a secure environment. Only our service providers (for example, our accountant) have access to personally identifiable information.

This site uses cookies to improve your experience and optimize our site and our services. However, this use of cookies is in no way linked to personally identifiable information on our site. The site may have to ask you to accept cookies for statistical and display purposes. A cookie is information placed on your hard drive by the server of the site you are visiting. It contains several data which are stored on your computer in a simple text file which a server accesses to read and record information. Certain parts of this site cannot be functional without the acceptance of cookies. If your web browser is configured to accept cookies, they will be stored in the web browser or hard drive until the expiration date has passed or until you delete the cookies yourself. You can enable or disable cookies by changing the settings in your browser. For more information, contact us at

We use the email address you provide to send us information (emailing). An unsubscribe link is located at the bottom of each email, so you can unsubscribe to stop receiving our email,

Data managment
You can manage your personal data and express your choices at any time by managing your cookies (from your browser). You can exercise your rights (access, rectification, deletion, opposition, limitation and portability if necessary) and define the fate of your personal data "post mortem" by contacting the Data Protection Officer of the Hôtel des Lys at l or by post to the following address: Hôtel des Lys, 16, rue Richaud, 78000 Versailles.

You also have the right to lodge a complaint with the National Commission for Data Protection (CNIL), in particular on its website

After entering customer service and failing a satisfactory response within 1 month, the customer can contact the Mediator of Tourism and Travel, whose contact details and referral methods are available on his site:

Google analytics
This site uses Google Analytics, a website analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The data generated by cookies regarding your use of the site (including your IP address) will be transmitted and stored by Google on servers located in the United States. Google will use this information for the purpose of assessing your use of the site, compiling reports on site activity for its publisher and providing other services relating to site activity and the use of 'Internet. Google may communicate this data to third parties in the event of a legal obligation or when these third parties process this data on behalf of Google, including in particular the publisher of this site. Google will not associate your IP address with any other data held by Google. You can deactivate the use of cookies by selecting the appropriate settings on your browser. However, such deactivation could prevent the use of certain functionalities of this site. By using this website, you expressly consent to the processing of your personal data by Google under the conditions and for the purposes described above.

Date of last update : 30/12/2019